Pixelzz Design (La-La & Co) Shipping Policy

We want to make shipping as smooth as possible! Here’s everything you need to know about how we handle orders.

Shipping Schedule

• Orders ship twice a week – usually on Tuesdays and Fridays.

Domestic Orders (within the U.S.)

• Delivery Issues: If your order says it’s delivered but hasn’t arrived, please check with your local post office first.

• Sticker Orders: Stickers are not tracked unless you choose tracked shipping when placing your order.

Return to Sender

• If a package is returned to us due to a wrong address, business closure, or undeliverable address, customers must pay for additional shipping to have it resent.

Shipping Timeframes

• U.S. Standard Shipping: Delivery typically takes 7-10 business days.

• International Standard Shipping: Delivery usually takes 3-6 weeks.

Lost or Stolen Packages

• If your package is lost, you are responsible for contacting your local post office first.

• For stolen or lost packages, please file a report with your post office and provide us with proof of the report (you can omit personal details, but your name must be visible).

• Replacements for stolen or lost packages are considered on a case-by-case basis. Please note that we are not responsible for lost, stolen, or delayed orders.

Incorrect Address

• If you provide an incorrect shipping address and the order has already been sent, Pixelzz Design (La-La & Co) cannot be held liable. It is your responsibility to provide the correct address during checkout.

Agreement

By placing an order with us, you agree to these terms.

If you have any questions or concerns, feel free to reach out to our team for assistance!